العربية
Logo
Book an Appointment
Ms. Rawan,Front Desk Coordinator team member at Azura Clinic Muscat, supporting patient communication, appointment assistance, and premium clinic care

Rawan

Front Desk Supervisor
Introduction

Front Desk Coordinator at Azura Clinic, Muscat

Rawan is an Omani Front Desk Coordinator currently working at Azura Clinic in Muscat, Oman. With a background in information security and hands-on experience in customer support and administrative coordination, she takes a detail-oriented approach to delivering a positive experience for patients and clients.

Nationality: Omani

Qualifications

Rawan holds a Bachelor of Information Security from the University of Technology and Applied Sciences, completed in 2024, and completed a Data Analysis course through LinkedIn Learning in 2025.

  • Bachelor of Information Security, University of Technology and Applied Sciences: 2024
  • Data Analysis Course, LinkedIn Learning: July 2025

Professional Experience

Rawan began her professional path with administrative affairs training in the Information Technology Department at the General Directorate of Education in South Al Sharqiyah Governorate. She then worked as a Debt Collector at Matrix Debt Collection, developing communication and problem-solving skills through client interaction. She now serves as a Customer Service Representative at Azura Clinic in Muscat, handling customer inquiries and coordinating appointments and communications.

  • Administrative Affairs Training, Information Technology Department, General Directorate of Education, South Al Sharqiyah Governorate: August 2023
  • Debt Collector, Matrix Debt Collection: October 2024 – January 2025
  • Customer Service Representative, Azura Clinic, Muscat, Oman: Present

Job Role:

  • Handling customer inquiries and providing client support
  • Coordinating appointments and customer communications
  • Resolving customer concerns efficiently and professionally
  • Providing administrative support and coordination
  • Adapting quickly to new systems and work environments

Practical Skills

Rawan’s skill set includes customer service, call handling, and client support, along with proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) and data entry and record management.

Practical Fields of Interest

She has a strong interest in customer experience and administrative support, along with information security and data analysis from her academic background.

Other Team Azura Clinic
Dr. Mehri Maghsoudi, Specialist Dermatologist at Azura Clinic Muscat, wearing a white medical coat for professional dermatology, skin care, and aesthetic treatments
Dr. Mehri Maghsoodi
Specialist Dermatologist
Dr. Mona Negm, Specialist Dermatologist at Azura Clinic Muscat, wearing a white medical coat for professional dermatology, skin care, and aesthetic treatments
Dr. Mona Negm
Specialist Dermatologist
Dr. Zahra Ghodsi, Specialist Dermatologist at Azura Clinic Muscat, wearing a white medical coat for professional dermatology and aesthetic skin care
Dr. Zahra Ghodsi
Specialist Dermatologist
Ms. Fatemeh, Head Nurse at Azura Clinic Muscat, wearing Azura medical scrubs for professional patient care, clinical support, and aesthetic treatment assistance
Ms. Fatemeh
Supervisor and Head Nurse
Ms. Kimia, nurse at Azura Clinic Muscat, in clinic uniform for professional dermatology and aesthetic patient care
Ms. Kimia
Nurse
Sima, laser technician and aesthetic therapist at Azura Clinic Muscat, wearing clinic uniform for professional laser and facial treatment care
Ms. Sima
Laser technician and aesthetic therapist
Tina, laser technician and aesthetic therapist at Azura Clinic Muscat, wearing clinic uniform for professional laser and aesthetic patient care
Ms. Tina
Laser technician and aesthetic therapist
Ms. Sadaf, Laser Technician and Aesthetic Therapist at Azura Clinic Muscat, wearing Azura medical scrubs for laser treatments, skincare, and aesthetic care
Ms. Sadaf
Laser technician and aesthetic therapist
Neda Bahrami, Laser and Aesthetic Therapist at Azura Clinic in Muscat, Oman
Ms. Neda
Laser technician and aesthetic therapist
Dania, laser technician and aesthetic therapist at Azura Clinic Muscat, wearing clinic uniform for professional laser and aesthetic patient care
Ms. Dania
Laser technician and aesthetic therapist
Professional portrait of a Front Desk Coordinator representative at Azura Clinic Muscat, smiling and wearing a brown hijab and matching professional attire against a white background
Ms. Shamsa
Front Desk Supervisor
Professional portrait of Ms. Zahra, the Customer Service Executive at Azura Clinic Muscat, ensuring seamless patient care and treatment scheduling
Ms. Zahra
Customer Service Executive

Type at least 2 characters to search services, devices, team, blog and pages.