Zahra

Medical Coordinator

Introduction

Medical Coordinator at Azura Clinic, Muscat

Zahra Haji currently serves as Medical Coordinator at Azura Clinic in Muscat, Oman, where she supports smooth clinic operations and patient relations. With more than 3 years of experience in healthcare customer service, she combines administrative skills with a strong focus on patient care and communication.

Qualifications

Zahra is pursuing a Bachelor’s Degree in Business Administration, specializing in Management, alongside more than 3 years of hands-on experience in healthcare customer service and patient relations. She has also completed professional training in customer service excellence, healthcare administration, and patient care.

Bachelor’s Degree in Business Administration (Management) — In Progress
Professional Training in Customer Service Excellence, Healthcare Administration, Patient Care, and Effective Communication
3+ Years of Experience in Healthcare Customer Service and Patient Relations

Professional Experience

As Medical Coordinator at Azura Clinic, Zahra manages appointment scheduling and treatment coordination, handles patient communication, and provides personalized assistance while maintaining professionalism and confidentiality. She works closely with medical and administrative teams to ensure a seamless patient journey from initial inquiry through treatment and follow-up.

Medical Coordinator, Azura Clinic, Muscat, Oman — Present

Job Role:

Delivering exceptional patient experiences and maintaining high standards of care
Supporting efficient clinic operations
Managing appointment scheduling and treatment coordination
Handling patient communication and support
Providing personalized assistance while maintaining professionalism and confidentiality
Coordinating with medical and administrative teams to ensure a seamless patient journey
Supporting patients from initial inquiry through follow-up care