FAQ
General Questions
Find answers to the most common questions about our services, appointments, treatments, consultations, and clinic policies. This section is designed to help you better understand what to expect during your experience at Azura Clinic.
1
We specialize in hair loss treatments, dermatology, laser hair removal, facials, skin rejuvenation, and a range of non-surgical aesthetic procedures using the latest medical technologies such as Fotona, Q-Switch, and Splendor X Alpha. See all our treatments.
2
Yes. We use advanced laser systems like Splendor X Alpha and Fotona SP Dynamis, which are safe and customizable for all skin types, including darker tones. More on laser hair removal for every skin tone.
3
Yes. A consultation allows our specialists to assess your needs, medical history, and treatment goals. It’s the first step toward a customized and safe treatment plan. You can book a consultation online.
4
Absolutely. We offer dedicated treatments for men, including hair restoration, laser hair removal, facials, and other treatments. See laser hair removal for men.
5
Follow us on Instagram @azura_clinic to see real client results, videos of our procedures, and the latest promotions and tips. Current offers are on our Offers page.
6
Walk-ins are welcome, but availability is limited and we can be fully booked. Booking ahead secures your preferred time and the right specialist, and lets us prepare for your treatment. Book an appointment.
7
We do not offer installment payment options; payment is required in advance for all services.
However, good news! We now accept a variety of payment methods for your convenience, including:
✅ American Express (AMEX)
✅ Installment payments through Bank Dhofar credit cards (EPP)
✅ Other major credit cards
✅ QPay
However, good news! We now accept a variety of payment methods for your convenience, including:
✅ American Express (AMEX)
✅ Installment payments through Bank Dhofar credit cards (EPP)
✅ Other major credit cards
✅ QPay
8
Yes! Azura Clinic has exclusive partnerships with several leading organizations in Oman. Employees of the following companies are eligible for special discounts on selected treatments:
• Oman Arab Bank
• Bank Dhofar
• Oman Investment Authority
• Oman Airports staff
• Petroleum Development Oman (PDO)
• Asyad Group
• Elite Club members
To view the specific discount details for your company, please visit our Instagram Highlights or contact us directly. A valid employee ID is required at the time of payment to redeem your discount.
• Oman Arab Bank
• Bank Dhofar
• Oman Investment Authority
• Oman Airports staff
• Petroleum Development Oman (PDO)
• Asyad Group
• Elite Club members
To view the specific discount details for your company, please visit our Instagram Highlights or contact us directly. A valid employee ID is required at the time of payment to redeem your discount.
9
Consultation details can change from time to time, so our team confirms them when you book. Message us on WhatsApp or call +968 2469 0690 and we will let you know before your visit.
10
We are in Sarooj, Muscat, and we are open every day from 9:00 to 21:00. Parking is available for patients. Open our location in Google Maps or see our contact page.
11
Yes. On most treatment pages, the price is the first question in the FAQ. Prices can change, so our team confirms the final price for your plan at your visit. See all our treatments.
12
Yes. All three of our dermatologists are women. Meet our dermatologists or see our full team.
13
You can book in three ways: message us on WhatsApp, call +968 2469 0690, or use our online booking form.
Laser Hair Removal
Learn everything you need to know about laser hair removal, including safety, sessions, skin compatibility, aftercare, and expected results. Our FAQs are here to help you feel confident and informed before starting your treatment journey.
1
Laser hair removal significantly reduces hair growth, and in many cases, long-term reduction is achieved. However, some maintenance treatments may be required over time. More on our laser hair removal page.
2
Most clients need a course of sessions spaced several weeks apart, so the hair is treated while it is in its active growth phase. The exact number varies depending on hair type, skin tone, and the area being treated. More on our laser hair removal page.
3
Most people feel mild discomfort, often described as warmth or a rubber band snapping against the skin. Our Splendor X Alpha laser has a dual cooling system to keep it comfortable. More on our laser hair removal page.
4
Yes, when performed by a trained and licensed technician, laser hair removal is safe and effective. We use the Lumenis Splendor X, which is FDA-cleared for hair removal and suitable for a wide range of skin tones. More on our laser hair removal page.
5
Modern lasers like Nd:YAG and diode lasers are effective on a wide range of skin tones. A consultation will determine the safest and most effective method for your skin type. More on our laser hair removal page.
6
Yes, shaving is recommended between sessions. Avoid waxing or plucking, as they remove the hair root, which the laser targets. More on our laser hair removal page.
7
Session time varies by treatment area. Small areas like the upper lip take just a few minutes, while larger areas like the legs or back can take up to an hour.
8
Common side effects include redness, swelling, and slight irritation. Rare side effects may include blistering or pigment changes, especially if aftercare instructions are not followed.
9
There is little to no downtime. You may have mild redness or swelling, similar to a sunburn, which usually settles within a few hours to a day. You can return to most activities straight away, but avoid sun exposure, saunas and hot showers for 24–48 hours.
10
Laser hair removal is generally not recommended during pregnancy due to limited research on its safety for pregnant women.
11
Laser hair removal is most effective on dark hair. Blonde, red, or gray hair lacks sufficient pigment to absorb the laser energy effectively.
12
Pricing depends on the treatment area and number of sessions required. We offer customizable packages and discounts for multiple sessions. Prices for each area are listed on our laser hair removal page.
13
Yes, laser hair removal is popular with men for areas like the back, chest, neck, and beard line. See laser hair removal for men.
14
Laser hair removal offers longer-lasting results, reduces ingrown hairs, and over time is more cost-effective compared to ongoing waxing or shaving.
Skin & Facial Treatments
Discover our range of advanced skin and facial treatments designed to cleanse, hydrate, rejuvenate, and improve overall skin health. From Hydrafacial and microdermabrasion to Pollogen treatments, find answers to common questions about benefits, safety, sessions, and aftercare.
1
A facial is a professional skincare treatment that deeply cleanses, exfoliates, hydrates, and nourishes your skin. See our skin care treatments.
2
It depends on your skin type and concerns. Your specialist will suggest a routine that suits your skin at your visit.
3
Yes. We use medical-grade products such as Thalgo, and your specialist chooses a gentle facial that suits sensitive skin. See our skin care treatments.
4
Yes. Regular facials help manage acne by unclogging pores and reducing inflammation. For active acne, see our acne treatments.
5
You may notice slight redness or sensitivity, especially after deep exfoliation or extractions. It usually fades within a few hours.
6
It’s best to avoid direct sun exposure for 24–48 hours and always wear sunscreen.
7
For oily or congested skin, our Essential Facial with Thalgo deep-cleans the pores, and Hollywood Carbon Peeling is particularly suited to oily, acne-prone skin and enlarged pores. A chemical peel can also help with blackheads and enlarged pores. For active, inflamed acne, see our acne treatments instead. Your specialist will choose the right option at your visit.
8
Facials help control oil temporarily. Long-term improvement comes with consistency and proper skincare.
9
Yes. Regular facials help unclog and tighten pores, improving skin texture.
10
You may see immediate freshness, but for lasting acne control, multiple sessions are recommended. See our acne treatments.
11
Hydra Facial is a non-invasive treatment that combines cleansing, exfoliation, hydration, and antioxidant infusion using a special device. Learn more about Hydra Facial.
12
Yes, it’s safe and effective for all skin types, including sensitive and aging skin.
13
It fits into a single appointment, with no downtime.
14
It’s best to avoid makeup for the rest of the day to let your skin absorb the benefits.
15
Pollogen is an advanced facial that combines radio frequency, oxygenation, and exfoliation for anti-aging and skin tightening benefits. More on the Pollogen facial.
16
Yes. It’s non-invasive with minimal discomfort. More on the Pollogen facial.
17
A visible glow appears after the first session, but for tightening and long-term results a course of sessions is recommended, and how many is set for your skin at the consultation. More on the Pollogen facial.
18
It’s a mechanical exfoliation treatment that removes dead skin cells and improves tone and texture. More on microdermabrasion for the face.
19
No, it’s usually painless and feels like a mild scratching or vacuuming sensation.
20
Yes. It’s effective in reducing fine lines, dark spots, acne scars, and dull skin over time. More on microdermabrasion for the face.